Overview
Exploring native Cisco UC Presence Solutions
- Native CUCM Presence (BLF Speed dial and Call List Presence)
- CUCM, CUPS, and CUPC
Exploring Cisco UC Solutions with Microsoft Integration Options
- Dual-forking approach (CUCM, CUPS, OCS, MOC)
- Direct approach (CUCM, OCS, CUCiMOC)
Evaluating Cisco UC and Microsoft Integration Options
Describing CUCiMOC and CUCiMOC Features
Understanding CUCiMOC Design and Solution Architecture
Understanding Server and Desktop Requirement
Deployment Strategies:
- Using Batch Files
- Using Microsoft Group Policies
- Using Third-party Software
Planning to Install CUCiMOC
Deployment of CUCiMOC
Configuring Active Directory Server and OCS Server for CUCiMOC
Configuring CUCM Server for CUCiMOC
Configuring Clients for CUCiMOC
Installing CUCiMOC
- Using Batch Files
- Using Group Policies
CUCiMOC Dial Plan
- E.164 format
- Non-E.164 format:
- Using Dial Rules
- Using OCS Normalization Rules
Exploring CUCiMOC Features
Outgoing and Incoming calls
Phone presence information for MOC contacts
View Recent phone activities
Call Control Features (Hold, Transfer, Park, Merge, Send IM from a call, etc)
Call Display Features
Status and Error Reporting
Conversation History and Integration with Microsoft Outlook
CUCiMOC Desktop Integration (Click-to-call from MS Office Suite, Dial from Clipboard)
Using CUCiMOC with Cisco Unified Mobility (Transfer and Hand-off feature)