1. Course Introduction
2. Installation and Settings
Includes creating administrator accounts and roles, managing product licensing, network configurations, DNS settings, routing, and the process of creating and installing SSL certificates and CA certificates using AMC.
3. Authentication Servers
Includes setting up Active Directory, LDAP, RADIUS, and PKI authentication servers, as well as covering advanced settings such as Active Directory and LDAP over SSL, password management, NTLM authentication forwarding and using customized authentication prompts.
4. User Management
Includes setting up realms and using chained authentication, creating references to users and groups (including using dynamic groups and nested groups), and defining communities for group organization.
5. Access Methods
Includes configuring access methods for both managed and non-managed devices, mobile devices, and for access to Web applications, client/server applications, and full network access. Included in this section is how to use static, dynamic, and secure NAT IP address pools for tunnel clients, configuring auto-updating for Connect Tunnel clients, and post-connection scripting for all tunnel clients.
6. Resources and Access Control Rules
Includes defining different resource types and creating resources within AMC. In addition, access control rules are covered in detail, including defining different connection types and both basic and advanced access control rule settings.
7. WorkPlace Portal
Includes using the WorkPlace portal for creating personalized user access to resources, customizing WorkPlace sites and using multiple WorkPlace site certificates, creating and modifying WorkPlace shortcuts, including graphical terminal shortcuts and support for Citrix server farms.
8. End Point Control
Includes an overview of using end point control for data and network protection, using Standard, Quarantine, and Deny zones to classify a user's end point, and creating device profiles to define the attributes of a zone (including device watermarking). Data protection agents are also covered, including Aventail Cache Control and Symantec Secure Desktop as well as client integrity agents, including a virtual keyboard.
9. System Administration
Includes performing basic maintenance in AMC, such as shutting down and upgrading the appliance, as well as backups and restores through the command-line utilities. In addition, working with system log files and monitoring tools is covered, as well as a checklist of security best practices and using the new built-in network capture utility.