SAP Workflow - Concepts, Inboxes, Reporting and Using Standard Templates

• Application Consultant
• Business Process Owner / Team Lead / Power User
• Developer
• Developer Consultant
• Help Desk / COE Support
• Program / Project Manager
• Technology Consultant

• This course prepares participants to explain the fundamental terms and concepts in SAP Business Workflow and to make the appropriate settings for workflow processing.
• Participants learn how to find and activate business processes that are delivered by SAP (workflow templates).
• In the course, they also set up an organizational workflow model, process work items, and evaluate runtime tables.

Workflow Overview

• Explaining Workflow Concepts and Terminology
• Explaining the Five Main Features of a Business Process

Organizational Management

• Explaining the Objects of SAP Organizational Management and Their Use in SAP Workflows
• Creating an Organizational Structure to Define Possible and Responsible Agents in Workflow Tasks

SAP Standard Workflows

• Finding, Adapting, and Using SAP Standard Workflows

Workflow Engine Customization

• Customizing the Workflow Engine

Work Item Execution

• Executing Work Items in the Business Workplace
• Using Alternatives to the Business Workplace

Workflow Architecture

• Describing and Maintaining Standard Tasks
• Using Workflow Templates and Triggering Events

Monitoring and Analysis

• Monitoring Existing Work Items Using Runtime Monitoring Transactions
• Using the Workflow Log

• Fundamental experience using SAP systems

• SAPTEC - Fundamentals of SAP Web AS
• SAP01 - SAP Overview

• SAP ERP Central Component 6.0, EHP 7